Payment methods, shipping methods, delivery costs and delivery times
We accept the following payment methods:
– Paypal
– Credit cards like Visa, American Express and Mastercard
– Giropay
– instant bank transfer
– eps-transfer
Deliveries are possible worldwide. The shipping costs and delivery times for the delivery country you have selected can be seen in the following table.
| Destination | Costs (in €) | Laboratory Tests |
| Germany | 3,90 | 2-5 Tage |
| Austria | 3,90 | 3-7 Tage |
| Switzerland | 13,90 | 5-9 Tage |
| All other | 12,00 | 5-9 Tage |
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| Destination | Costs (in €) | Micronutrient mixture production |
| Germany | 9,90 | 3-7 Tage |
| Austria | 3,90 | 2-5 Tage |
| Switzerland | 13,90 | 5-9 Tage |
| All other | 12,00 | 5-9 Tage |
The shipping costs for laboratory tests only cover the sending of the test kit. The return to our laboratory is at your expense.
NOTE: For our Medicross tests like all products of the category micronutrient check and intolerance test there is no shipping. After your order you will be sent a registration form to print out yourself.
We reserve the right to withdraw from the contract if the delivery of the goods should fail despite three delivery attempts. Under these circumstances, payments already made will be refunded to you immediately after deduction of the costs incurred.
In case of delivery of our products to non-EU countries, additional customs duties, taxes and charges may apply, which are to be borne exclusively by the customer.
